LONDON – Paywizard, pay-TV subscription, billing and customer relationship management (CRM) specialist, has launched Paywizard Singula, an innovative standalone platform that empowers pay-TV operators and OTT providers to take a more intelligent, data-driven approach to subscriber engagement than ever before. The solution utilises subscriber insights and artificial intelligence (AI) to reduce churn, grow average revenue per user (APRU) and more effectively acquire new … [Read more...] about Paywizard launches AI-driven subscriber intelligence platform Singula
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OTT providers are beating Pay-TV rivals, but all still struggle with customer experience
LONDON – Consumers give higher negative ratings to traditional cable, satellite and IPTV pay-TV operators than online video-on-demand (VOD) providers such as Netflix, Amazon and Hulu at every stage of the customer journey, according to new research from subscription, billing and customer relationship management (CRM) specialist Paywizard. Nonetheless, the figures reveal that over-the-top (OTT) subscription services also struggle to keep customers happy, receiving significant … [Read more...] about OTT providers are beating Pay-TV rivals, but all still struggle with customer experience
Dash-cam platform chooses Paywizard
London – Paywizard, the subscription, billing and customer relationship management (CRM) specialist, announced that Jolt My Car, creators of the platform that turns a smartphone into a high-functioning dashboard camera, has chosen to use the Paywizard Agile platform to ensure it has firm control over subscriber relationships going forward. Jolt My Car harnesses the power of a driver’s smartphone to log driving data such as time, speed, and details of other vehicles – along with video – in the … [Read more...] about Dash-cam platform chooses Paywizard
New Paywizard Research
London – Pay-TV operators can no longer simply rely on the strength of their content offering to maintain subscriber loyalty but must raise their customer relationship management game to gain ground in an increasingly competitive marketplace, new global research from subscription, billing and CRM specialist Paywizard shows. The survey of more than 6,200 consumers reveals 24% have cancelled a digital pay-TV service in the previous 12 months because of poor customer experience, while 84% … [Read more...] about New Paywizard Research
Paywizard selected by Asian Vision Cable
London – Paywizard, the specialist in subscription, billing and CRM for pay-TV, has announced that Asian Vision Cable, one of the leading cable service providers in the Philippines, has selected the Paywizard Agile platform to enable a seamless approach to customer relationship management (CRM) and create a more unified approach to its marketing and promotions. By selecting Paywizard, Asian Vision Cable is able to build a single customer view, bringing together data from each of the … [Read more...] about Paywizard selected by Asian Vision Cable
Asian Vision Cable selects Paywizard
London – Paywizard, the specialist in subscription, billing and CRM for pay-TV, has announced that Asian Vision Cable, one of the leading cable service providers in the Philippines, has selected the Paywizard Agile platform to enable a seamless approach to customer relationship management (CRM) and create a more unified approach to its marketing and promotions. By selecting Paywizard, Asian Vision Cable can build a single customer view, bringing together data from each of the … [Read more...] about Asian Vision Cable selects Paywizard
