SINGAPORE – Zendesk has announced an integration with Discord that makes it easier for game developers and publishers to solve customer service issues directly in Discord without interrupting game time. The world’s largest gaming community of 150 million users can now access efficient and fast support. With the launch of this integration, gamers or community moderators can now open a Zendesk support ticket directly from Discord, a fast-growing free voice, video, and text chat … [Read more...] about Zendesk launches Discord integration for seamless customer support
Zendesk
Zendesk launches integration with WhatsApp business solution
SINGAPORE – Customer service software company Zendesk has announced an integration with WhatsApp that allows businesses to manage customer service interactions and engage with customers directly on WhatsApp. The integration connects conversations between businesses and their customers on WhatsApp within Zendesk. By extending customer support capabilities to WhatsApp, businesses that use Zendesk can now reach WhatsApp’s 1.5 billion users to provide faster, more proactive support. … [Read more...] about Zendesk launches integration with WhatsApp business solution
