Hong Kong– PCCW Teleservices took home the Greater China Contact Center Outsourcing Product Differentiation Excellence Award at this year’s Frost & Sullivan Asia Pacific Best Practices Awards. It has previously won the Greater China Customer Service Leadership Award in the Contact Center Outsourcing Market in 2014. Identified based on in-depth research conducted by Frost & Sullivan analysts, the award categories offered each year are carefully reviewed and evaluated to … [Read more...] about PCCW honoured
PCCW Teleservices
PCCW Teleservices sweeps four awards at the 2014 ContactCenterWorld Awards
Hong Kong / Manila, Philippines – PCCW Teleservices, a HKT subsidiary and premier provider of global outsourcing solutions, has swept four awards at the 2014 ContactCenterWorld Asia Pacific Top Ranking Performers Conference and Awards. PCCW Teleservices won the gold medal award for Best In Customer Service - Mega (Outsourced); silver medal awards for Best Contact Center – Mega (Outsourced) and Best Help Desk respectively; and the bronze medal award for Best Contact Center … [Read more...] about PCCW Teleservices sweeps four awards at the 2014 ContactCenterWorld Awards
