Hong Kong – PCCW Teleservices, a HKT subsidiary and provider of global outsourcing solutions, won the awards of Best China Customer Experience and Best China Customer Contact Centre Administrator at the China Best Customer Contact Centre Awards 2014. The Awards, organised by 51CallCenter, a customer contact centre and BPO industries information portal in China, is recognised as the Academy Awards of the contact centre industry. The Awards’ vision is to promote social awareness of … [Read more...] about PCCW Teleservices honoured at China Best Customer Contact Centre Awards