SWANSEA – Quicklink has announced the start of an on-going partnership with Riedel to support the Microsoft Skype TX solutions.


As part of the partnership, Quicklink now provides support services to the existing Riedel STX-200 Skype TX customers. After-sales services such as hotline operations, hardware repairs in-warranty as well as out of warranty for the Skype STX-200 product, will be handed over to Quicklink.


Richard Rees, Quicklink CEO said: “This partnership marks an exciting time for both Riedel and Quicklink. Quicklink is committed to the support and continued development of the Skype TX products and this partnership facilitates both companies to focus on their future growth strategies in a complementary way”.


The Quicklink TX, which incorporates the Emmy award winning Microsoft Skype TX engine, has also been awarded the Queen’s Award for Innovation in 2018. This accolade is awarded for outstanding achievement in innovation where the company also demonstrates a strong corporate social responsibility.


Quicklink offers a range of hardware solutions to suit broadcaster’s requirement ranging from single compact entry level models to Quad call systems with high availability resilience. The Quicklink TX Duo is the only 2 Call Skype TX hardware on the global market and offers an economic solution for expanding call capacity.