Twitter new tools for businesses

Twitter empowers businesses with new tools for better customer service.


Twitter

Singapore– Twitter announced two new tools to enable businesses to provide even better customer service on the platform.

The new tools help customers move from Tweets to Direct Messages, and Customer Feedback. A business can now add a deep link to their Tweets that automatically displays a call to action button, which allows the customer to send the business a Direct Message, quickly and easily.



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