Singapore – Tata Communications once again claimed top honours at the 2014 Frost & Sullivan India ICT Awards with three awards in the Enterprise Telecom Services category and one award in the Enterprise Infrastructure category. The Awards ceremony, attended by the telecom industry’s leading players, saw Tata Communications take centre stage to receive three “Service Provider of the Year” awards for: 1) Audio Conferencing 2) Enterprise Data, and 3) Third-Party Data Centre, along with the award for Enterprise Ethernet Provider of the Year.
Benoy CS, Director, ICT Practice, Frost & Sullivan, says, “In 2013, Tata Communications continued its leadership streak across the enterprise telecom portfolio. Its pace of innovation and ability to offer a world class global network has continued to set high benchmarks for the industry. With a vertically and horizontally diverse portfolio and a strong technology backbone, it has succeeded in providing a winning combination to enterprises to succeed in today’s hyper competitive landscape.”
Currently in its 12th year, the 2014 Frost & Sullivan India ICT Awards has attracted leading names in technology, onto a single platform to compete for the most coveted titles in the ICT sector. The awards acknowledged companies that have pushed the boundaries of excellence and risen above the competition to demonstrate outstanding performance within the ICT sector in India.
Sumeet Walia, Head, Global Enterprise Business, Tata Communications, says, “We are honoured to receive these prestigious awards successively for many years in a row. These awards are an affirmation of the trust and confidence that enterprises have in us and a testament to our leadership in the market segments we operate. Communications technology is transforming the global economy and businesses everywhere and we are glad to be at the epicentre. We are constantly striving to accelerate our customers’ enterprise business globally, to enable them to remain competitive, give them the speed to lead, bend the value curve, and innovate like never before. We have made the necessary network investments and service offerings to meet this end and we are very pleased that this has been recognised.”
The Awards won by Tata Communications at 2014 Frost & Sullivan India ICT Awards:
Audio Conferencing Service Provider of the Year
Anand Jethalia, Abhishek Mishra and Prabakaran Sivaguru, Conferencing and Collaboration Team, Tata Communications, receiving the “Audio Conferencing Service Provider of the Year” Award from Dinesh Kumar, CIO, Bajaj Group & Wave Infratech, in the presence of Benoy CS, Director, ICT Practice, Frost & Sullivan
As one of the major audio conferencing service providers in the country, Tata Communications continues to lead with the number one position in the Indian market with approximately 17.9 percent market share and an exemplary revenue growth of 22.7 percent despite challenging market conditions of price wars and delayed decision cycles. Tata Communications’ growth was backed by a strong portfolio of offerings not just in conferencing services but across various telecom services. Its strong international presence has allowed global enterprises to smoothly adopt and deploy solutions across geographies. The company also expanded its audio bridge capacity to meet the increasing demand. Tata Communications with its strong partnerships has enabled itself to be positioned as an end-to-end conferencing solution provider. Major customer acquisitions in the banking and financial services sector provided it significant value, thereby increasing its market share in 2013. With a clear cut strategy for the future, in line with developing technologies and a strong focus on customers’ requirements, Tata Communications will continue to be a strong service provider in the Indian market.
Enterprise Data Service Provider Award
As one of the biggest Indian brand names in global enterprise data services, Tata Communications retains its number one position in the Indian enterprise data market with its ownership of over 20 percent of the revenue market share. It is also responsible for the largest share of international traffic from India for data service offerings. Its consistent customer service and growing customer satisfaction 9 levels along with its dedication to innovation across product lines ensured that it continues to be one of the go-to providers and the biggest names in the Indian enterprise data services landscape.
Third-Party Data Centre Service Provider Award
Vishak Raman, Assistant Vice President, Growth Ventures, Tata Communications, receiving “Third Party Data Center Service Provider of the Year” Award from Varun Sood, CIO & Head – Strategic Initiatives, Fortis Healthcare Limited, in the presence of V.G. Ramakrishnan, Managing Director – South Asia, Frost & Sullivan
Tata Communications continues to lead the third-party managed services market with a significant market share of 26 percent and revenue growth of 21 percent. The company has a comprehensive data centre footprint in seven cities, offering a raised floor capacity of about 3,00,000 sq. ft. It has expanded its service catalogue that includes colocation, managed hosting, IaaS, SaaS, managed security, managed network, and managed voice services to content management services that caters across industry verticals, horizontals, metro, and non-metro belts of India. Its performance highlights include a strong partnership ecosystem and continued focus on green energy initiatives by having its data centres Carbon Disclosure Project (CDP) compliant.
Enterprise Ethernet Service Provider Award
Tata Communications has been a pioneer in India in terms of Ethernet investments, offering a plethora of flavours ranging from Next Generation Ethernet to multiple variants of low latency Ethernet. Being adopted heavily by MNCs, its strong global footprint also ensures that it is the go-to provider for Ethernet services. Its focus on innovation and continued investments in ensuring global standards has paved the way to position it as the undisputed market leader in the Indian Enterprise Ethernet space.
The Award contenders were judged based on a variety of parameters including: revenue, market share, product diversity, vertical and horizontal diversity, major customer acquisitions, efficacy of innovation process, product service and positioning, among others. The judging process involved in depth primary interviews of various industry participants and secondary research conducted by Frost & Sullivan analysts. An elite panel of jury members comprising some of the most prominent CIOs/CTOs from the industry evaluated the compiled data and incorporated the end-user perspective. Frost & Sullivan then presented the Awards to the companies that received the number one industry rank in each category.
Tata Communications was also awarded the 2014 Frost & Sullivan Asia Pacific ICT Award for Data Communications Service Provider of the Year.
