According to Zee News, the Telecom Regulatory Authority of India (TRAI) has moved a Delhi court against cable operators for not providing details of subscribers of set-top boxes to multi-system operators (MSO) necessary to ensure accountability in digitisation of cable TV services. In its complaints before Chief Metropolitan Magistrate Vidya Prakash, TRAI said cable operators were violating its regulations concerning implementation of Digital Addressable Cable TV System (DAS), for which a set-top box is to be attached with television set of the subscriber. Complaints have been filed against over a dozen cable operators.

The report adds that one of the provisions of “Standards of Quality Services” makes it mandatory for cable operators to provide consumer information. However, TRAI said in its review of position regarding deployment of set-top boxes
in the four metros in first phase, it was found that all linked cable operators were not providing relevant consumer details like total number of set-top boxes seeded and operationalised, their choice of channels, bouquets and about subscribers. It also said the cable operators have failed to comply with its notices.