Singapore – Nielsen, global information and insights company, and ResponseTek, Customer Experience Management (CEM) software provider for enterprise brands, have formed a multi-country strategic alliance to create a powerhouse customer experience solution. The new solution, the Nielsen Listening Platform, merges the world’s authority in market research and consumer insight with the top global CEM platform. This enables companies to measure real-time customer feedback on important … [Read more...] about Nielsen partners with ResponseTek