Hong Kong – PCCW Global, the international operating division of HKT, Hong Kong’s premier telecommunications service provider, has been recognised by Frost & Sullivan with the 2015 Sub-Saharan African (SSA) Connectivity Solutions Customer Value Leadership Award. This prestigious recognition follows Frost & Sullivan’s recent analysis of the connectivity solutions market.
PCCW Global delivers various layers of critical infrastructure to SSA, including fiber and satellite transmission, Internet transit services, MPLS and Ethernet connectivity, and also aggressively facilitates meshed IPX networks which have enabled the use of voice over IPX (VoIPX). This is a significant move in the region, as this service ensures improved service quality for its customers.
“PCCW Global is a leader in the provision of robust fiber connectivity through its partial ownership in the undersea cables connecting Africa to the rest of the world,” said Frost & Sullivan Research Analyst Ms. Vivienne Mutembwa. “It has created a fiber ring around Africa by connecting the East Coast and the West Coast undersea cables through the Teraco Data Centres in South Africa, thereby establishing an integrated first-in-class VoIPX network.”
Mr. Marc Halbfinger, Chief Executive Officer of PCCW Global, said, “We are delighted to receive this award which recognises our long-term commitment to delivering customer value in Sub-Saharan Africa, one of the most diverse and dynamic markets of the world. We have been providing connectivity services to this region for more than 20 years, and we remain committed to expanding and evolving our network, to delivering reliable high-quality communications, and to providing access to the latest technological innovations which in turn allow us to better serve the changing needs of our customers.”
PCCW Global manages numerous satellite transponders over Africa and it maintains access to multiple cable landing stations facilitating world-class local connectivity. Today, PCCW Global provides fiber connectivity to 40 African countries, including 11 landlocked countries. PCCW Global’s cross-border optimal connectivity includes countries such as Malawi, Tanzania, Mozambique, Kenya, Zambia, Zimbabwe, Botswana and Namibia.
“The company boasts one of the world’s leading peered IP networks, which lets it deliver reliable and extremely diverse international capability to Internet service providers (ISPs) and mobile network operators (MNOs),” Ms. Mutembwa said. “This helps the ISPs and MNOs meet customer demand for international voice, data, mobile roaming, signalling, and messaging services, without making any infrastructural investments or signing multiple relationship agreements.”
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